Where is Port Orleans French Quarter?
In the Downtown Disney Resort area, next to Port Oreans Riverside.
Are the guest rooms in the main building?
No, guest rooms are in 7 separate buildings.
What is in the main building?
The Mint is the main building which houses Front Desk, Guest Services, & Jackson Square Gifts and Desires.
Where are the best room locations?
Rooms in buildings 2, 3, 4 & 5 are nearest to the main building.
Rooms in buildings 2 & 5 are nearest to Doubloon Lagoon, the marina & the boat dock.
If you want a view of the river ask for a water view room in buildings 1, 2, 5, 6 or 7.
Water view rooms in buildings 1, 6 & 7 are the most peaceful, but are furthest away from the main building.
Some water view rooms overlook the pool area, so if you specifically want a view of the river, request a
river-view room.Rooms on the second and third floors will be quieter. Room numbers work as follows - 1234 -
1 being the building number, 2 being the floor, 34 being the room number.
What will I find in my guest room?
Rooms are furnished with two double beds, some with king-sized beds, table & chairs, TV, nightstand, armoire, luggage rack, small safe, & a separate vanity area with 2 pedestal sinks & mirrors. Refrigerators are available
for $10 per night. Newspaper delivery is available for $1.50 per day.
How many people can each room accommodate?
Each room has a maximum four person occupancy.
Which buildings are smoking?
Building 2, and building 6 third floor.
What room views are available?
Standard View Rooms overlook the parking lot. Garden View Rooms overlook the pathways of the hotel. The
Water View Rooms offer a choice between a view of the pool or the Sassagoula River.
What happens at check-in?
You'll receive your room key (plastic card), a small 'guidebook', park maps, and a copy of 'The Sassagoula
Times' the resort's newsletter. You'll also have the option of leaving credit card details so that you can
charge anything you purchase during your stay to your room card.
Are there childcare facilities?
No, there is no on-site childcare club at this resort. Kindercare offers in-room babysitting. Reservations should
be made 24 hours in advance. Call 407-827-5444.
Is there a games arcade?
Test your wits and skill against electronic wizards at South Quarter Games. The state-of-the-art video games challenge the expert and novice alike.
Is there a character meal?
No, there are no character meals available at this resort.
Is room service available?
There is no full room service, but pizza delivery is available from 4pm - 12midnight.
Where can I get food?
The Resort's food court is Sassagoula Floatworks and Food Factory, where a variety of different foods and beverages are available. The full-service restaurant, Boatwright's Dining Hall, is located next door at Port
Orleans Riverside.
Where can I get refillable mugs?
From Sassagoula Floatworks and Food Factory.
Where can I find Disney transportation?
There is one bus stop located in front of the main building. Buses run about every 20 minutes to Magic
Kingdom, Epcot, Disney-MGM Studios, Animal Kingdom, Typhoon Lagoon, Blizzard Beach, and Downtown Disney.
A riverboat cruise goes from Port Orleans Riverside marina to Downtown Disney Marketplace, via Port Orleans French Quarter. The Resort Shuttle boat to Port Orleans Riverside departs daily from 9am to 11pm,
approximately every 10 toi 15 minutes. The Rivercruise to Downtown Disney boats depart daily from 9:40am
to 4pm, approximately every 40 minutes, and from 4pm to 11pm approximately every 10 to 15 minutes.
You can also walk the path along the Sassagoula River to Port Orleans Riverside.
Where can I rent boats?
A Port Orleans Landings, pedal boats, canopy boats, pontoon boats and bicycles of assorted sizes can be
rented by the hour or half hour.
How many pools are there?
There is one main feature pool. For those brave enough, ride the purple curves and spirals of a sinuous,
serpentine creature into tepid waters of Doubloon Lagoon. This extraordinary, heated swimming area is alive
with creative water adventures, accented with a spa, children's wading pool and a sprawling deck for relishing
in the sun. Resort guests may also use the pool at Port Orleans Riverside. Pools are for the exclusive use of
Port Orleans Riverside and Port Orleans French Quarter Resort guests. Lifeguard on duty seasonally.
What time is the pool open?
The main feature pool is normally open 9am - 10pm (hours may vary).
Are towels available at the pools?
Towels are available at the main feature pool.
Where can I buy groceries?
A limited selection of groceries, snacks, and sundries are available at Jackson Square Gifts and Desires.
What time is check-in?
Normal check-in time is after 3:00pm. For early travellers, every effort will be made to get you settled in as
soon as possible.
What time is check-out?
Check-out time is before 11:00am. Later check out may be requested. Express check-out is available to
guests with American Express, MasterCard, Visa, Disney Credit Card, Discover, Diners Club or JCB.
Is there a shop?
Jackson Square Gifts and Desires has a variety of Disney souvenirs, adult and children's apparel and
decorative items. Commemorate your stay with Port Orleans French Quarter Resort logo t-shirts, sweatshirts
and glassware. Jackson Square also has a selection of snacks, candies, beverages, tobacco products, and
over-the-counter medicines. Postage stamps, and film processing are also available.
Where do I get...?
Extra pillows, & blankets, bed rails, baby cribs, handicap aids, extra hangers, towels, refrigerators,
coffeemakers, or any other sundry items are available from Housekeeping.
Where do I find the ice machines?
Ice and vending machines are located on all guest room floors. Directional plaques are located throughout the building for yourconvenience.
Is there a dry-cleaning service?
Yes, laundry bags and lists are located in the closet in your room. One day service is available if dropped off
at the Bell Services desk before 8:30am, and will be returned after 6:00pm.
Is there a guest laundry?
Coin-operated washers and dryers are located in air-conditioned comfort at the main pool complex. Vending machines offer laundry soap and bleach, beverages and snacks. Folding tables and carts are available.
Where are the nearest ATM locations?
There is an ATM machine in the main building lobby. Additional ATMs are located at each theme park, the
Downtown Disney Area, as well as all Resorts (lobby area).
Where can I purchase stamps and where is the mailbox?
Stamps are available at Jackson Square Gifts and Desires. The mailbox is located in the main building.
Where can I make dining priority seating arrangements or purchase tickets?
Priority seating for most Walt Disney World restaurants can be made by touching the WDW DINE button on
your in-room phone or by visiting Guest Services. Theme Park tickets are available at either the front desk or
Guest Services.
Is luggage assistance available?
Yes, through Bell Services. When you arrive at the resort, someone from Bell Services will assist you to your
room with your luggage. When you are ready to leave, just touch the LUGGAGE/VALET SERVICE button on
the in-room phone. Gratuity not included.
If I use the package delivery service in the parks, where do I pick them up?
If you shop at any merchandise location at the Magic Kingdom Park, Epcot, Disney-MGM Studios, Disney's
Animal Kingdom Theme Park, or the Downtown Disney area, and choose to have your packages delivered
back to your resort, they can be picked up the following day at Jackson Square Gifts and Desires.
Does the Resort have wheelchairs available for guest use?
Yes, a limited number of wheelchairs are available at Guest Services. There is no charge, but a credit card guarantee may be required. A limited number or wheelchairs and motorized wheelchairs are available to rent
at the theme parks.
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